Ticket
A ticket allows a report or issue to be assigned to a specific Party.
This report must then be acknowledged, managed, and resolved until it is officially closed.
createTicket
Create a new ticket.
listTickets
Returns a list of all tickets.
assignTickets
Assigns one or more tickets to the specified party. The party must be either
bulkGenerateTickets
Generates tickets in bulk for a set of assets.
exportTickets
Request an export of a list of tickets.
listTicketTypes
Returns a list of all ticket types.
listTicketReasons
Returns a list of all ticket reasons.
listTicketStatuses
Returns a list of all ticket statuses.
getTicket
Returns the ticket identified by `id`.
updateTicket
Update an existing ticket identified by `id`.
deleteTicket
Delete an existing ticket identified by `id`.
listTicketActions
This service should not be implemented. It is defined for code generation purposes only.
transitionTicket
Perform a workflow action on a ticket, transitioning it from its current status to the
listTicketItemServices
Returns a paginated list of all saved service lines for the given ticket.
createTicketItemService
Save a selected service (or free entry) with its quantity and price on the given ticket.
deleteTicketItemServices
Deletes all item services for the given ticket. If `itemTypeIds` is specified,
updateTicketItemService
Update the quantity, price, description, or tax of an existing service line on the given ticket.
deleteTicketItemService
Remove a service line from the given ticket. Use this when the user deselects an activity.
listTicketItemServiceLines
Returns a paginated list of all item and asset lines for the given ticket service.
createTicketItemServiceLine
Add an item or asset line to the given ticket service.
getTicketItemServiceLine
Returns the ticket item service line identified by `lineId`.
updateTicketItemServiceLine
Update an existing item or asset line on the given ticket service.
deleteTicketItemServiceLine
Remove an item or asset line from the given ticket service.
replaceTicketTags
Replace the tags associated to the given ticket.
listTicketSheets
Returns a collection of FormSheets, which depend on the ticket type.
listTicketHierarchyNodeActivitiesSummary
Returns a paginated list of `TicketHierarchyNodeActivitiesSummary` items for the given ticket and hierarchy.