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Version: 86.9.0

listTicketActions

GET 

/tickets/:id/actions

Returns the workflow actions available for the ticket identified by id, based on its current TicketStatus, the workflow configured for the ticket type (TicketWorkflowId), and the authenticated user's role (TicketWorkflowTransition_Role).

Each returned TicketWorkflowAction can be executed through POST /tickets/{id}/transition by passing its id as ticketWorkflowActionId.

To access the service you need at least one of the following permissions:

Permission (one of)
getTicket

Request

Responses

Ticket available actions list response